Seeking team leading, trail-blazing project managers!

Championed by the industry analyst elite as a ‘Superstah!’ and global leader in process-centric customer service software, it’s not surprising Sword Ciboodle USA is currently experiencing massive growth. As a result we are looking for hard-working, results-driven project managers who are never fazed by a challenge and have an unwavering drive to succeed. Leading a team of madly brilliant, high performance software superstars, you are not afraid to get in and get your hands dirty and are perfectly at home interacting with all levels of the business.

As a leader in our professional services team, you will work with our blue chip clients throughout the USA and beyond – revolutionizing their contact center operations and catapulting them into the customer service hall of fame. With unrivalled fast-track experience and promotion opportunities for the right people, we believe there are no limits to what you – and we – can do.

You:

  • Are a management maven – helping mastermind project planning and managing a statement of work from project start to finish, delivering highly technical and innovative projects on time and on budget.
  • Are a clever clogs with an abundant project management toolkit, and have been working hard at your project management craft for at least 3-5 years.
  • Are an outstanding communicator, with strong oral and written abilities, supported by out of this world prioritization prowess and organizational opulence.
  • Know all the tricks of the trade, being able to deal with project governance and proactive management of risks and issues blindfolded with one arm behind your back.
  • Work with customers as if you are part of their team, delivering against customer plan and exceeding expectations at every turning point.
  • Are keen and excited about the opportunity to travel all over the USA, and potentially beyond for extended periods of time.
  • Are an inspiring team member and leader, taking pleasure in seeing others do as well as you and leading your team to solve seemingly impossible problems.
  • Get bonus points for industry specific experience and previous experience successfully delivering CRM solutions.

Those that fit the bill should send their covering letter and resume to: ustalent@sword-ciboodle.com

Please quote ref: PM_US