Health club brand with 270 clubs and approximately 3 million members worldwide.
Large UK charity turned to Sword Ciboodle for best patient service.
A leading provider of home warranty and energy management solutions.
Web self service reduced inbound calls by 25% and emails by 40% within 1 week.
http://www.scottishpower.co.uk/
Telecomms company providing broadband, data, voice and mobile business in Australia.
Motor insurance provider, incorporating Bell, Diamond, and elephant.co.uk.
Part of Home Retail Group - the market leader in the UK home and general merchandise.
A national healthcare, financial services and retirement living organization.
Health club brand with 270 clubs and approximately 3 million members worldwide.
A leading independent provider of outsourced multi-lingual customer contact solutions.
One of the biggest German insurers of property & casualty.
Major provider of financial services and the world's largest public company.
Dutch landline and mobile telecommunications company.
Independent wine merchant.
Large UK charity turned to Sword Ciboodle for best patient service.
Leading private health insurer in Australia.
A leading provider of home warranty and energy management solutions.
The biggest electricity retailer in Northern Ireland, supplying over 700,000 homes.
Personal banking and mortgage company.
Collectively handling more than four million contacts annually through the call center.
Web self service reduced inbound calls by 25% and emails by 40% within 1 week.
UK water, supplying water and energy to 8 million people across the UK.
A provider of corporate, residential and public telecomms services in Ireland.
A pan-European contact center solution for Sony Europe’s Consumer Electronics division.
Successfully integrating government services for Queensland Govt. citizens.
Increased first call resolution by an average of 30% across all customer requests.
Long term savings and investment business.
New Zealand-based telephone company and internet service provider.
University in South Africa, with approximately 300 000 enrolled students.
Vodafone Libertel B.V. is one of the largest mobile telecoms companies in the Netherlands.
Catering to the needs of the ~95,000 citizens and over 3,000 businesses.
Online retailer in the Netherlands.
