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Is Social Process really Digital Interaction Process?posted on 20th May
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It is time to move on to ‘How’ – Where the Rubber Meets the Road...posted on 9th May
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Social for Customer Service: it’s About the Customersposted on 1st May
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RT @g9ine: 2012 is the year of "understanding what social means for #customerservice" http://t.co/KrZStYLI via @sword_ciboodle
on 24th May
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Is Social Process really Digital Interaction Process?posted on 20th May
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It is time to move on to ‘How’ – Where the Rubber Meets the Road...posted on 9th May
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Social for Customer Service: it’s About the Customersposted on 1st May
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Who is the Social Customer?posted on 24th April
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With IBM, the focus is the Customer – PureSystemsposted on 11th April
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From the Long Tail to the New Normalposted on 26th March
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We’re all going on a –social- holiday!posted on 22nd March
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RT @g9ine: 2012 is the year of "understanding what social means for #customerservice" http://t.co/KrZStYLI via @sword_ciboodle
on 24th May
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"@Sword_Ciboodle #custsrv solutions work with overall business goals & existing processes & technology says #CSC http://t.co/i3x7GzaG #crm
on 22nd May
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Meet the Ciboodle team at the Gartner Customer Strategies & Technology Summit #gartnerCRM 11th & 12th June, London - http://t.co/tzrQnAQe
on 22nd May
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Choice is king. Deploy our #custsrv technology how you want it, not how we dictate it. http://t.co/i3x7GzaG #ciboodle #crm #choice
on 22nd May
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Missed our webinar on the recent thinkJar report? Don't worry you can hear the recording at http://t.co/iafZOl6y with @mjayliebs and our CTO
on 22nd May
Now Feed - Press
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Sword Ciboodle Harnesses Technology, Industry Changes to Provide Powerful CRM for the Fortune 500posted on 22nd May
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Survey Finds Nearly 60 Percent of Businesses in the US and UK Use Twitter and...posted on 1st May
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Domestic & General Selects Sword Ciboodle to Drive Diversified Customer Service & European Expansionposted on 3rd April
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Sword Ciboodle Congratulates Marie Curie Cancer Care and ScottishPower on their Outstanding Industry Recognitionposted on 27th March
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Sword Ciboodle Maps Out its 2012 Global Events Scheduleposted on 15th February
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Sword Ciboodle Named to Paul Greenberg's 2012 CRM Watchlist for Third Straight Yearposted on 31st January
Magic Quadrant for CRM Customer Service Contact Centers 2010
For the fifth year running, Sword Ciboodle is evaluated in leading industry analyst firms Magic Quadrant and quoted as being “strong in process-centric environments “