Sword Ciboodle celebrates record year in Australia
CRM software company doubles profits and moves to new offices
Sydney, Australia – December 21, 2008 - Sword Ciboodle, provider of customer-oriented business software and services, has achieved a record year's business in Australia, represented by a doubling in profit in 2008 over 2007. The company's continued success and expansion will see it move offices to a more spacious location in the Sydney business district.
Sword Ciboodle is the award-winning business-process-driven CRM software product for multi-channel contact centres. Working with customers including Crazy John's, Australian Unity and Telecom New Zealand, among others, the company has built on its global success to increase its presence in Australasia and position the company for future growth.
"Since becoming part of the Sword Group, we have seen some very positive activity for this company across the globe, and Australia and New Zealand are no exception," said Brian Donn, Business Unit Director Australia/New Zealand, Sword Ciboodle. "We are delighted to have achieved a record growth in profit, which gives us a strong platform from which to address our goal of becoming a major CRM player in Australasia, in line with strategic goals of this company globally."
Sword Ciboodle's new Australia/New Zealand headquarters in Sydney is in the "BT Tower" at 1 Market Street, overlooking Darling Harbour. The larger offices accommodate the company's current growing requirement for space, while also allowing for expected growth in the coming months.
About Sword Ciboodle
Sword Ciboodle helps improve the way large organisations interact with their customers. The combination of award-winning, process-managed CRM software and specialist consulting and delivery services help Sword Ciboodle's clients achieve higher revenues from their customers and reduce operational costs. Sword Ciboodle is consistently recognised by industry analysts as one of the world's leading customer-centric technology providers. For more information, please visit www.sword-ciboodle.com.
About Sword Group
Sword Group delivers high value business applications to the world's largest companies globally.
With operations in 37 countries, Sword today employs over 2000 people and in fiscal year ending December 2007 generated $263m in consolidated revenue.
An international leader in the delivery of Business Process Improvement solutions, Sword's skills, infrastructure and experience help our customers across regulated industries optimise performance, increase efficiencies and maximise return on investment.
With flexible delivery options, including On Demand and On Premises, combined with our extensive industry expertise, Sword provides comprehensive support to customers across insurance & healthcare, energy, banking & finance, telecoms, utilities, engineering & construction and government.
For more information, please visit www.sword-group.com.