Partners in the Ciboodle ecosystem
Sword Ciboodle's Steven Thurlow describes how fundamental our partners are to add value to our clients and therefore are core to our ecosystem.
CSC and Sword Ciboodle Team Up
Senior executives from CSC and Sword Ciboodle discuss how they are working together to shake up the contact center industry, and make their joint customers successful.
SAS & Ciboodle talk Intelligent Contact Center
Senior executives from both SAS Analytics and Sword Ciboodle discuss how the companies are working together and their new joint value prop 'The Intelligent Contact Center'
Love Your Agents - Ciboodle + Capgemini Consulting
Our contact centre user interface software offers agents the ability to choose their own UI and decide which contact centre technology works for them. Ciboodle One and Capgemini Consulting are revolutionising the desktop.
Ciboodle + SAS Customer Analytics Software
Customer analytics software which manages real time customer service data and intelligence. Powered by SAS® Real-time Decision Manager, Ciboodle One provides integration of customer intelligence into call center processes.
Ciboodle SAS partnership
Sword Ciboodle's Ted Hartley announces the launch of new customer intelligence capabilities powered by SAS, the leader in business analytics software and services. This new offering enables companies to efficiently maximise, leverage and personalise customer interactions in the contact centre. Organisations can now harness and predict customer behaviour in the contact centre, creating a more intelligent and profitable experience.