Ciboodle Crowd - Customer Communities
The rise of the social customer makes social CRM software a must for any web savvy organization. Join forces with your customers via a single social CRM platform to facilitate improved customer interactions and bring your agents into the online conversation.
Ciboodle Live - Web Self Service Software
Web self service is the best way to give the driving seat to your customer. Self service software from Sword Ciboodle Live provides high-end customer self service experience with low-end costs.
Ciboodle One - the intelligent desktop
Our customer service software offers a truly intelligent agent desktop to provide the very best in customer interaction. Software designed to make customer communications simpler and more rewarding.
Ciboodle Flow - Case Management Software
Case management software which delivers end-to-end workflow management business wide, Sword Ciboodles customer service software gives enterprises the ability to work faster, smarter, and more efficiently.