Previous Events
CIO Australia Summit 2010
AU
2nd-4th August, RACV Royal Pines Resort, Queensland, Australia
Event Website
At the CIO Australia Summit 2010 we’ll once again have some of our Australian based team on hand to meet CIOs and IT decision makers from across the country to speak about the successes we’ve achieved at clients such as Crazy John’s, Queensland Police Service, MBF and many more across the region. Like last year we’ll be available for the one-on-one meetings and we’ll also be having one of our clients present about what they’ve been up to with our product.
Call Center Week
US
14th-18th June, Ceasars Palace, Las Vegas, USA Event Website
The west coast equivalent of IQPC's January event, Call Center Week is arguably the Mecca for those who are seeking insight into contact center and customer service excellence. Options while at the conference include booking a one on one meeting with Sword Ciboodle, networking with other industry giants or join in with interesting industry debates. Anyone with a finger in a 'call center pie' will find this event worthwhile.
FST Media - Technology & Innovation
AU
24th - 25th March 2010, Four Seasons Hotel, Sydney, AU
Event Website
At this event around 450 executives and senior managers from the Insurance and Wealth Management industry join together to look at how they can embrace innovation and technology as a positive and commercially viable business-enabler. Come along to the Sword Ciboodle stand at the event, where our staff will be handing out fresh juice during all conference breaks and before each days presentations commence. We’lll also have our experts on hand to talk about what we’ve done in financial services and insurance both locally and globally, as well as show a demonstration of our award winning product.
Customer Experience Summit
US
21st-24th March, Trump International Beach Resort, Miami, FL, USA
Event Website
At the Customer Experience Summit, senior-level practitioners will present in-depth knowledge and understanding on what it takes to achieve a world-class customer experience with measurable bottom line results.
Florida gives a warm welcome to the Customer Experience Summit in March. Proving that CEM is more than an acronym, this event mixes real life examples with insight into customer experience from the forefathers of the industry. Peppered with beneficial networking sessions, it is also another opportunity for you to corner our Ciboodlers for a one on one meeting.
Gartner Customer Relationship Management Summit
UK
16th-17th March, Lancaster London, London, UK
Event Website
Delegates get the very latest research first on key customer-centric issues, take in visionary keynotes from the industry's top thinkers and learn from the CRM pioneers in the in-depth case.
Back once again at Gartner CRM!
One of the highlights of the Sword Ciboodle events calendar is undoubtedly Gartner’s European CRM Summit in London. Our Sword Ciboodlers will be up to their usual antics on stand. We are showcasing our interactive product demo, providing a great opportunity to network with all our team on stand and of course hosting the drinks reception to outdo all drink receptions with lots of Champagne and Sword Ciboodle fun. Drop by, grab a glass, view a demo and say hello!
5th Annual Call Center Summit
US
25th-28th January, Gaylord Palms Hotel,Orlando, FL, USA
Event Website
Working with CEOs and award winning industry experts, this year's 5th Annual Call Center Summit will provide you with strategies for retaining customers, leveraging technology, improving agent productivity, cutting costs, and linking each result to the company bottom line.
Sword Ciboodle will again be present and correct at the IQPC’s Call Center Summit. It is the fastest growing call center conference providing tactical strategies for improving call center performance and ROI. You do not want to let this event whiz by you!
CIO Insurance Summit
US
6-9 December 2009, Four Seasons Resort, Scottsdale, AZ, USA
Event Website
The CIO Insurance Summit brings together C-level executives, innovative solution providers and analyst thought leaders from the insurance industry to discuss the critical technology issues affecting insurance organizations.
The CIO Insurance Summit is one of the most important events for technology leaders and innovative thinkers in the insurance industry so as you can imagine Sword Ciboodle will be there with bells on. It's a dynamic event packed with one-on-one meetings, workshops and case study presentations. Look forward to seeing you there, this is one event not to miss!
The Insurance Network 4th Annual Congress 2009
UK
26 November 2009, London, UK
Event Website
The Insurance Network's Annual Congress is one of the fore runners in events specific to the insurance industry. This year, you will hear from industry thought leaders on issues that are shaping the insurance sector as well as discussing the impact they're having on your business.
Sword Ciboodle will be leading discussion in the steam of "Improving operational performance through efficiently managing the customer relationship. Cross Selling and Improving Customer Retention". We predict interesting discussion and debate, and definitely a conference not to be missed! Make sure you also stop by the Sword Ciboodle stand!


